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Maximizing technology to maximize health

Submitted by Kyle.Norton on

Why do hospitals invest in the latest and greatest advancements in technology? Is it to increase efficiency? To ensure safety and precision? To reduce pain and improve healing? Well, yes, all of those. But most importantly, the teams at Genesis HealthCare System believe technology enhances compassionate healthcare.

“Some people think that when you start using technology, you lose human touch and human connection, but the opposite is true,” said Ed Romito, Chief Transformation Officer at Genesis HealthCare System. “At Genesis, we aim to maximize human connection and health by utilizing the benefits of technology.”

Ed began his information technology career with the hospital 27 years ago, just before Good Samaritan and Bethesda hospitals merged to form Genesis. Back then, computer networks were in their infancy, and Genesis initially had only 300 personal computers (mostly used for finance). Today, as Genesis celebrates its 25th anniversary, the organization has approximately 4,000 personal computers, and the technology has grown to impact and improve nearly every touchpoint in patient care.

Pairing technology and hospital care: An Epic undertaking

For the past five years, CHIME (the College for Healthcare Information Management Executives) has recognized Genesis as one of the Most Wired Health Systems. Genesis is also listed on the national Top 100 Places to Work in IT by IDG Computerworld. Both distinguished designations became possible because of innovative technology advancements made during the past 25 years.

 

“Genesis is a progressive, innovative organization – never stagnant. We’re always looking to be the most sophisticated community hospital and use technology to enable safer, faster and better healthcare.”

 

For example, examine our electronic medical system, Epic. It’s the best in the world. When we implemented Epic in 2010, Epic was typically only used in large academic medical centers. Still, Genesis decided to move forward and bring this world-class technology to Southeastern Ohio,” Ed said. “We are continually innovating, using the best technology that is powered by our phenomenal team of IT professionals, the best in the country.”

Our vision is One Patient – One Record. Genesis advanced from paper to electronic medical records to enable a single medical record for each patient allowing quick access to current patient records to every member of the patient’s care team and our patients via MyChart. This provides for more coordinated and efficient care. The “epic” undertaking is just one of many advances.

For example, over a decade ago, Genesis invested in robotic-assisted surgical instruments called the da Vinci Surgical System. Bringing robotic technology into operating rooms expanded possibilities beyond what’s possible with the human eyes and hands. With 3D high-definition, surgeons see crystal-clear views magnified ten times stronger than the natural human eye. Plus, tiny instruments offer greater control and range of motion than human hands, making less invasive, smoother and more precise movements.

“The da Vinci Surgical System allows us to deliver safer surgical treatment to our patients, enabling shorter recovery times that allow our patients to get back to their normal lives more quickly. It’s amazing,” Ed said.

Since 2010, Genesis surgeons have completed more than 2,000 surgeries using the da Vinci technology.

Increasing knowledge and health with artificial intelligence

Advancements in technology at Genesis continue moving at a very rapid pace but as the technology increases in capabilities, so does the amount of collected data. To ensure the data is analyzed, organized and used to best help patients, Genesis is enlisting artificial intelligence (AI).

“It’s impossible for a human to fully consume and understand the massive amount of information available. So, we’re using computers to do what computers do best, analyze and present information in a more usable format– and that allows our teams to focus on the human connection in caring for patients,” Ed said.

For example, Genesis uses AI to monitor hospitalized patients on more than 80 data points, like vital signs, lab results, medications, etc. When data points identify potential problems in a patient’s health, the AI alerts the medical team so the patient can receive fast, early assistance. “There’s no way a person could monitor all 250 patients in the hospital on all these points of health. This kind of AI  provides warning signs and alerts the care team so they can take action before the situation becomes serious,” Ed said.

The future looks techy and terrific

In the past 25 years, Genesis has made tremendous investments in state-of-the-art technologies at a very rapid pace and will continue to bring new advanced technology to provide safe, innovative, life-saving technology to southeastern Ohio.

“I believe we’ll continue an upward trajectory of healthcare technology. I don’t see it stopping or slowing down, which is exciting. I look forward to seeing what happens at Genesis during the next 25 years.” Ed said.

 

Ed Romito, Chief Transformation Officer at Genesis HealthCare System, talks about technology advancements.

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Genesis HealthCare System celebrates 25 years of caring

Submitted by Kyle.Norton on

 

It began as two healthcare organizations merged into one, then two hospital buildings merged into one, but the singular purpose within Genesis HealthCare System remains the same: Helping each person achieve optimal health and well-being by providing compassionate, exceptional and affordable healthcare services.

“At Genesis, we help our community obtain optimal health,” said Sharon Parker, Chief Operations Officer (COO) at Genesis. “However, providing treatment is not enough. Over the last 25 years, I’ve been blessed to work with amazing colleagues to evolve our services. My focus is to provide care the way I’d want to be treated if I or a family member were the patient. Every team member at Genesis supports that concept.”

Sharon began her medical career as a patient care technician in Zanesville while attending nursing school nearly 43 years ago. She has played a key role in advancing Genesis services, first as director of the Cancer Care Center and now as COO for all Genesis services. Over the years, she has experienced the care at Genesis through various procedures for herself, her husband and their children.

“I helped start the cancer services program and we designed it with our patients’ perspectives in mind. Patients and families wanted all medical providers working together for the best possible outcomes for each unique individual. We spent a lot of time conducting research and then worked with an architect who could make the vision come to life,” said Sharon.

Genesis Cancer Care Center: Close-to-home care for the entire cancer journey

With cancer diagnoses increasing in the United States, having state-of-the-art cancer care close to home is essential. That’s why, in 2015, Genesis opened a dedicated Cancer Care Center to provide personalized, comprehensive expertise and treatment.

“By bringing in additional physicians, we developed a strong multidisciplinary team that offers cancer patients a convenient, close-to-home place to receive coordinated care. Patients could potentially have imaging, lab work, palliative care, medical oncology and radiation oncology visits all in one day here, saving them valuable time and energy,” Sharon said.

The patient-centered, nationally accredited center also includes nurse navigators, an in-house pharmacy and certified surgeons. Beyond treatment, we also addressed the psychological elements of care. The new center includes private chemotherapy pods that are a calming oasis with floor-to-ceiling views of our nature trail that wildlife often visits.

Having all cancer care services available in one center provides convenience for patients and increases communication between cancer care team members. “Our patients rave about the coordination of care, and our physicians appreciate the quick access to their colleagues. It’s routine for our physicians to have conversations about treatment plans so they’re all on the same page. The closeness ensures each patient receives an evidence-based plan of care personalized for their situation,” Sharon said.

A dedicated place for heart health and healing: The Genesis Heart & Vascular Institute

Modeled after the same comprehensive structure as the Genesis Cancer Care Center, Genesis developed a dedicated heart and vascular center. The Genesis Heart & Vascular Institute opened in 2015 and sits opposite the Genesis Cancer Care Center on the Genesis Hospital campus.

The Genesis Heart & Vascular Institute includes the Congestive Heart Failure Clinic, Vein Center, Anticoagulation Clinic, cardiac rehabilitation gym, cardiac catheterization lab, electrophysiology lab and nutrition services.

“Whether patients need open-heart surgery, cardiac rehabilitation or nutrition counseling, they can get it all here. Plus, patients enjoy that hometown feeling at Genesis and the fact that top-quality healthcare that’s close to home costs less than larger facilities that are farther away,” Sharon said.

The Genesis Heart & Vascular Institute became the first fully accredited chest pain center in Southeastern Ohio in 2009. Known for advanced care, the institute’s fellowship-trained, board-certified physicians perform groundbreaking roboticassisted and minimally invasive treatments. By using innovative technology and techniques, patients benefit from smaller incisions, less risks and quicker healing.

Quality and compassion

With its Cancer Care Center and the Heart & Vascular Institute devoted to the best treatment options, it’s no wonder Genesis’ outcomes and patient experience scores rank among the highest in the state and nation.In addition to providing excellent results, Genesis focuses onproviding an excellent healing environment.

“Having dedicated buildings where all physicians and services are available in a close-knit space ensures compassionate, wrap-around care. So, when a patient is diagnosed with a health challenge, we can wrap our arms around them and take care of everything – coordination, communication and quality treatment. They don’t have to worry about anything,” Sharon said.

For the past 25 years, Genesis has served residents in Muskingum, Morgan, Perry, Coshocton, Noble and Guernsey counties with that mission in mind.

 

Sharon Parker, Chief Operations Officer, reflects on the past 25 years at Genesis HealthCare System

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