Urgent Care


If you need immediate care or you don't have a primary care physician, Genesis FirstCare is here for you every day to treat illnesses and injuries for your entire family. It could be a cold that's gotten worse, a minor injury or a persistent sore throat. It doesn't matter how minor your illness or injury, Genesis FirstCare makes caring for you the first and only priority.

FirstCare only treats illnesses and injuries that need prompt attention but are not life-threatening. If you or someone else is experiencing a medical emergency, call 911 right away.


One Bill, Lower Co-Pay, No Appointment Necessary

Patients' benefits from Genesis FirstCare include:

  • One bill, clear pricing
  • Lower co-pay--same as your family doctor
  • Open late and on weekends
  • No appointment necessary
  • Doctor or nurse practitioner on-site
  • All insurances welcomed
  • Trusted, quality care, fast and convenient

Non-Emergent Illnesses and Injuries

Some examples of non-emergent illnesses and injuries include:

  • Sore Throat
  • Cough
  • Cold
  • Head Congestion
  • Runny Nose
  • Ear Aches
  • Rashes
  • Puncture Wounds
  • Urinary Tract Infections
  • Toothaches
  • Simple Skin Infections
  • Minor Cuts and Lacerations
  • Sprains
  • Strains
  • Pink Eye

You may be referred to the Emergency Department for appropriate care if you have any of the following complex conditions that are outside the scope of treatment and resources at the FirstCare location:

  • Chest Pain
  • Trouble Breathing
  • Shortness of Breath
  • Blood Clots
  • Weakness
  • Stroke
  • Numbness
  • Kidney Stones
  • Chronic Pain
  • Severe Headache
  • Head Injury
  • Dizziness
  • Any Pregnancy Problems
  • Swollen Extremities with No Injury
  • Abdominal Pain
  • Persistent Vomiting
  • Lightheadedness


Monday through Friday | 8 a.m. to 8 p.m.
Saturday and Sunday | 10 a.m. to 8 p.m.

FirstCare-New Lexington
Monday through Friday | 10 a.m. to 8 p.m.
Saturday | 10 a.m. to 4 p.m.
Closed Sunday

For your convenience, you can now schedule same-day appointments in MyChart. Look for "Find Care Now" and select Genesis FirstCare on Maple Avenue in Zanesville or in New Lexington to find a time that works best for you.


Open from 10 a.m. to 5 p.m. on Christmas Eve, New Year's Eve and July 4th.

Closed Christmas Day and Thanksgiving.

Contact Us

If you're not sure where to go for treatment of your illness or injury, call one of our nurses at the Genesis NurseLine (740) 455-4949 or 800-948-4949, and you'll be guided to the best location.

For life-threatening emergencies, always call 9-1-1 immediately.