"White Out” Patient Survives Car Accident After Trauma Surgeries

Emergency surgeries repair torn diaphragm, broken ribs, ankle

Heather Shepherd drove home from a bustling day at work, motivated by back-to-school energy and anticipating a relaxing night with her husband, Jim. What began as a routine ride home turned catastrophic when an oncoming car came into Heather’s lane as it attempted to avoid hitting the car in front of it. The force of that initial collision caused Heather’s sedan to spin 180 degrees, pushing her into another lane, where a vehicle abruptly broadsided her.

“I have hardly any memory of it. I remember seeing headlights, but that’s it. The next thing I knew, I was getting loaded into an ambulance,” Heather said. Heather doesn’t remember the crash’s impact but does recall the pain. “I was having an extremely hard time breathing,” Heather recalled. “When first responders asked if anything else hurt, I said to check my foot. It was cockeyed and really weird.”

Minutes matter during traumatic injuries, life-threatening accidents

Research proves that patients who receive care at accredited trauma centers within the first hour – called the golden hour – have increased chances of survival. That’s why the state of Ohio mandates that severely injured patients receive care at a nationally accredited trauma center. It’s also why Genesis Hospital’s trauma center earned Level III verification by the American College of Surgeons.

“Our trauma center at Genesis contains the specialists, nurses, facilities and resources necessary to immediately care for traumatic injuries. If you’re bleeding to death, you can’t wait an hour, so we have a designated program to evaluate and expedite care immediately,” said Stuart Chow, D.O., medical director, Genesis Emergency & Trauma Services.

Emergency surgeries to repair torn diaphragm, ankle, collapsed lung

Upon Heather’s arrival at Genesis Hospital, the trauma team identified a life-threatening abdomen injury. Due to the accident’s force, Heather’s diaphragm was severely torn. Her stomach was pushing up through the tear and into her left chest. In addition, every rib on the left side of her chest was broken. She was in shock, in severe pain and having difficulty breathing.

“Heather received immediate surgery to repair the tear in her diaphragm. That night she also received surgery on her ankle to help it begin healing. She stayed in our Intensive Care Unit (ICU), with our teams watching her closely. With rib fractures, patients can slowly accumulate blood from the broken ribs, and that can become life-threatening,” Dr. Chow said.­­

That’s exactly what happened to Heather. Blood from within the marrow of the broken rib bones pooled around her left lung, collapsing it. James Adamo, M.D., pulmonary critical care, was called in to see Heather when her lung collapsed. “She had what we call a ‘white out,’ meaning no air was going to that lung at all.”

Advanced rib fixation surgery stabilizes broken ribs

Dr. Adamo recommended surgically placing a chest tube to reduce fluid around the lung, and he performed bronchoscopy to dislodge and clear mucus blocking Heather’s bronchial tubes. Dr. Adamo, like other board-certified specialists at Genesis, collaborates closely with the trauma team to ensure patients receive personalized, expert care. “We strategically integrate our care, and patients benefit from us working together at an advanced level,” Dr. Adamo said. After the fluid around Heather’s lung drained, she started feeling a little better, but one major problem loomed: Every time Heather took a deep breath, her ribs moved, cracked and continued breaking. The pain was excruciating.

“We performed another surgery for Heather called rib fixation. We placed the ribs back in anatomical alignment and then screwed in plates to hold them in the correct position. We stabilized six ribs that way,” Dr. Chow said. This highly advanced surgery, which remains uncommon for Level III trauma centers, restored Heather’s normal breathing pattern and decreased her pain tremendously.

“The rib fixation surgery – like so much done for me at Genesis – was above and beyond,” Heather said. “Dr. Chow said he thought it would really help, and it did. In fact, it was an absolute game changer for me.”

Surgery and rehab close to home

Heather spent eight days at Genesis Hospital and endured five surgeries. She then stayed at a local rehabilitation facility before returning to her home in Nashport. “It meant so much to me to be close enough to my community so that my husband, friends and co-workers could routinely visit me. Having them there was a big part of my recovery,” Heather said. “There’s such peace of mind knowing that Genesis’ high quality care is right here in town for our moments of crisis.” It’s been a year of steady recovery for Heather, and she’s made remarkable progress. She resumed golfing and even ventured out for her first backpacking trip since the accident.

“We hear stories like Heather’s, about people returning to normal lives, and it makes everything we do worth it,” Dr. Chow said. “Because we’re the only trauma center in this area, we can make a big difference in the community – and that means a lot to me.”

Heather Shepherd Patient Story

Heather Shepherd drove home from a bustling day at work, motivated by back-to-school energy and anticipating a relaxing night with her husband, Jim.

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Seconds Matter During Woman’s Life-Threatening Allergic Reaction

Close proximity to emergency department saves patient

Holly Starlin had just gotten home from an enjoyable dinner with friends one Saturday night during the summer when she started feeling sick. Holly thought the problem was the flu, so she laid down on the couch, hoping to feel better.

Instead of improving, Holly developed a rash all over and began itching severely. “I knew something wasn’t right; I started not being able to breathe,” Holly said. Holly’s husband, Dan, went to check on her. Holly’s mouth and tongue were swollen, her lips were blue, she couldn’t talk, and she was going in and out of consciousness. “I thought I was losing her. It was very scary,” Dan said.

Specially trained medical team responds quickly

Dan called 911 and tried to keep Holly awake. The local Emergency Medical Services arrived and transported his wife to the Genesis Perry County Medical Center (GPCMC) in Somerset. “The doctors and nurses at the Emergency Department were very compassionate and caring. They kept coming in to check on us and answered all of our questions,” Dan said. “The staff did a fantastic job, and I’m thankful the Genesis Emergency Department is here in Perry County.”

Robert Beight, D.O., is a board-certified emergency medicine physician at the GPCMC, and he is specially trained to immediately care for life-threatening illnesses like Holly’s. Holly had an allergic reaction with swelling in her airway. “In medical emergencies like her’s, minutes – and sometimes seconds – matter,” Dr. Beight said. “If patients with critical injuries had to be transported to another facility farther away, 10, 20 or 30 minutes … it could mean the difference between life and death. Holly’s life would have been endangered if she had to be transferred and she hadn’t received care in Somerset,” he said.

At the GPCMC doctors and nurses are specially trained to treat severe conditions such as heart attacks, trauma and stroke. “As a full-service ED, we have CT scans, X-rays and the medications needed to treat minute-dependent conditions, like tPA for strokes, available right here,” Dr. Beight said.

Around the clock care from specialists, critical care physicians

Holly received breathing treatments, was stabilized and transferred by the Genesis Mobile Intensive Care Unit to Genesis Hospital. “Holly came to the Genesis Critical Care Unit and was able to see a specialist within minutes,” said Fadi Safi, M.D., a pulmonary and critical care physician for Genesis HealthCare System. “That’s what differentiates Genesis from other hospitals around us. We’re able to provide highly specialized care comparable to university hospitals,” he said.

This seamless transition of care helps save lives. “At Genesis we can provide the best and timely care. We have specialists available around the clock to treat very sick patients,” said Dr. Safi. Holly received the appropriate treatment, the doctors made sure she was breathing normally, and she was able to go home within hours.

Providing this life-saving care in the community offers residents peace of mind. Holly is thankful the GPCMC is nearby. “The doctor and staff saved my life,” she said. “If the Emergency Department hadn’t been this close to home, I might not have made it."

Holly previously had an episode while on a field trip with her daughter in Washington, D.C., and the allergic reaction could hit again at any time. “It gives us peace of mind knowing the Emergency Department is nearby to care for Holly quickly if needed,” said Holly’s husband Dan.

Care is close to home for Perry County residents

The Genesis Perry County Medical Center has a 24/7 Emergency Department with doctors on-site at all times who are specially trained in emergency medicine. The experienced staff treat heart attacks, stroke and cases of trauma, and have the ability to provide a seamless transition to Genesis Hospital if needed.

Holly Starlin Patient Story

Emergency physicians were able to save Holly's life after she suffered an allergic reaction and was transported to the Genesis Perry County Emergency Department.

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Diabetes Management Team

Diabetes Management Team

Our team of registered nurses and registered dietitians are here to guide you in better management of your health.

Team specialization

Our professional team provide diabetes self-management education services individually and in classes covering:

  • Blood sugar monitoring

  • Dietary management of blood sugar

  • Medications

  • Acute and chronic complications

  • Sick day guidelines

  • Exercise

  • Stress and coping

Diabetic Educators also consult with patients hospitalized at Genesis Hospital and provide diabetes guidance at the bedside. They also provide education in schools and the community. For more information, call 740-454-4568.

 

Additional support from our Registered Dietitians include:

  • Providing nutritional counseling to patients to help them develop healthy eating and lifestyle habits and educating them about their treatment plan

  • Conducting research on new methods of treating illnesses through diet

  • Developing and implementing meal plans that accommodate each patient’s needs

  • Educating patients about their illness and treatment options

  • Providing short and long term support in accomplishing healthier behaviors

  • Incorporating the nutritional needs of others in the household

 

Diabetes Management Team

  • Emma, BSN, R.N.

  • Kelsey, BSN, R.N., CDCES

  • Kim, R.N.

  • Olivia, BSN, R.N.

  • Sarah, MS, RD, LD, CDCES

  • Taylor, MS, R.D, LD

 

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Diabetes Management

Diabetes Management

Whether you've just been diagnosed with diabetes, recently changed treatment or are having difficulty controlling your condition, turn to Genesis HealthCare System.

At Genesis HealthCare System you'll find compassionate care from our registered nurses and dietitians, programs, classes and support groups to help you and your loved ones manage your diabetes and live more healthfully.

Diabetes Self-Management Education

Learn about diabetes and discover how to effectively manage your condition through our Diabetes Self-Management Education Program. Our program is recognized by the American Diabetes Association (ADA) as providing quality self-management education.

Learn More

Explore our health library to learn about diabetes and related topics.

 

Getting Started with a Dietitian

Our program includes:

  • A personal evaluation
  • Four two-hour classes
  • A follow-up session with a nurse or dietitian

You and your support person will learn from sessions about:

  • Understanding diabetes
  • Caring for and monitoring diabetes
  • Recognizing the signs and symptoms of diabetes
  • Treating diabetes
  • Avoiding complications
  • Planning healthful meals and counting carbohydrates
  • Setting goals for healthful behaviors

This program is open to anyone with type 1 diabetes, type 2 diabetes, or gestational diabetes and a support person. It’s designed to help you manage your condition—whether you’ve been recently diagnosed or have had diabetes for decades.

Take advantage of session times that fit your schedule – mornings, afternoons or evenings.

Call to schedule your self-management education program at (740) 454-4568.

Diabetes Education Insurance Coverage

Diabetes management sessions can be billed to your insurance, Medicare or Medicaid. If you have questions about your coverage, contact your provider. Your provider may require pre-certification before you attend classes.

Updates from the Sounds of Good Health Genesis Podcast: 

  • "Tips for Preventing Diabetes" - Allison Dale, DNP, a Board-certified nurse practitioner specializing in Endocrinology, talks about tips for preventing diabetes. Ms. Dale discusses who is a high risk, the types of exercise and diet that can help, and why screenings are so important. Listen Here.

  • "Healthy Snacks" - Listen as Deanna Holdren, D.O shares ideas for quick, easy healthy snacks that satisfy hunger and nourish your body. Listen Here.

  • "Take Control of Your Diabetes" - Learn how diabetes is diagnosed and how to control it, with Dr. Tufail Ijaz, Medical Director of Genesis Endocrinology. Listen Here.

Specialities
Abstract

Whether you've just been diagnosed with diabetes, recently changed treatment or are having difficulty controlling your condition, turn to Genesis HealthCare System.

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Hospitalists

Hospitalists

When you’re in the hospital, it’s comforting to know a physician can be at your bedside quickly—someone who’s dedicated to you while you’re here. At Genesis Hospital, a team of specially trained hospitalists is on hand 24 hours a day, 7 days a week to ensure you’re getting the best care possible.

What is a Hospitalist?

Hospitalists work solely in hospital settings and have the same education and training as other physicians. Some have additional training and certifications.

At Genesis, the hospitalist team specializes in family practice or internal medicine, working with your primary care doctor to make sure proper care and treatments continue after your hospital stay.

Specialized Hospitalists

Genesis also offers six pulmonary and critical care specialists who treat critically ill patients. These specialists treat patients experiencing trauma, shock, respiratory failure and heart attack.

Exceptional Care Around the Clock

You’ll receive personalized, high-quality care around the clock during your stay at Genesis. Your comfort and recuperation are our top priority.

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We Honor Veterans

Genesis Hospice Care offers a "We Honor Veterans" program to offer care and guidance for veterans and their families. Genesis Hospice Care has earned a Level IV Partnership, the highest ranking. We’re the only hospice in our area achieving this high level for the unique program available for veterans. The "We Honor Veterans" program accompanies and guides veterans and their families toward the best quality end-of- life care.

How do we do this? Our caregivers and volunteers receive advanced training to address the special needs of people who have served our country. One of the goals of the program is to honor and recognize veterans for their service, and veterans in Hospice Care and family members are honored with pinning ceremonies.

Volunteers in Action

As part of the “We Honor Veteran” program, Genesis Hospice offers a Veteran-to-Veteran (Vet-to-Vet) volunteer program. This innovative model for serving veterans facing the end of life pairs veterans volunteers with hospice patients who have been identified as veterans. The veteran volunteers receive special training to help those who have served our country and have the ability to connect with veteran patients and their families.

You Can Help

Are you a veteran who likes to help others? Learn how you can become a Vet- to-Vet volunteer. There are lots of opportunities to help veterans in our area. If you’d like more information about the Vet-to-Vet program, contact the Volunteer Consultant at 740-454-5364.

Honoring Our Veterans

The “We Honor Veterans” campaign is by the National Hospice and Palliative Care Organization in conjunction with the Department of Veteran Affairs. If you’d like more information about the “We Honor Veterans” campaign, go to wehonorveterans.org.

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Volunteer

Volunteer at Genesis Hospice

Every volunteer has a unique contribution to make at Genesis Hospice.

Whether you have swift fingers on the keyboard, enjoy talking and listening to people, or are good at repairing and building things, we can match you with a job that needs done. Every person has special skills and hospice offers opportunities to use those skills in ways that suit you best.

Ways You Can Volunteer

We have many different ways you can help families and patients in need of support.

Patient/Family Care

Offers patients and their families:
• Listening
• Memories
• Breaks for caregivers
• Caring

Office Support

Offers skills in such areas as:
• Office work
• Typing
• Mailings
• Receptionist duties

Other Support

• Pet therapy
• Music therapy
• Gardening
• Pet Peace of Mind® (Keeping pets and people together through life's transitions)
• Fundraising activities
• Cosmetology services
• Participating in celebrations
• Committee involvement

Grief and Loss Support

Offers post-death support services for hospice families (services are based on individual family needs.)

Volunteers play a central role in providing comprehensive, compassionate care for patients and families. Those who bring sunshine to the lives of others cannot keep it form themselves. - Sir James Barrie

Ready to Volunteer?

Call us today for more information on volunteering for Genesis Hospice Care and Morrison House. You can also submit a completed Hospice Volunteer application to: Genesis Hospice Care Morrison House, 713 Forest Avenue, Zanesville, OH 43701.

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Family Stories

Family Spotlight

The Bowman family

In January 2023, Tim Bowman and his siblings were faced with the heartbreaking task of finding end-of-life care for their father.

They found what they needed, and more, right in their own backyard at Morrison House, Genesis HealthCare System’s inpatient hospice facility.

Tim told us how the care his father received at Morrison House helped further honor the man he called Dad - and his best friend.

The Hartsock Family

Bob Hartsock always knew he would pass away at 90 years old. His family protested whenever he brought it up. However, he was right. “We would get mad at him for saying that all the time, and by golly, he was 90 when he passed,” said his wife, Lynn. 

Hartsock family donation to Morrison House

Hospice manager Lori Junk, R.N., BSN, accepts a donation from the Hartsock Family.

For years, Bob dealt with heart issues. In 2021, he began to decline and was in and out of the hospital for several months. Sometimes he would go to a local nursing home for treatment, but each time he would improve enough to come home and receive palliative care. 

When the doctor told them Bob‘s heart could no longer keep the fluid off his lungs, their palliative care nurse suggested that Bob move to a hospice facility for continued end-of-life care. Bob had hoped to remain in their home, but Lynn and her daughter knew they couldn‘t manage the increased level of care he needed. Their palliative care nurse talked to Bob about the challenges of his worsening condition until he felt more comfortable with the move. 

"No matter how prepared you think you are, moving to a facility for end-of-life care is difficult,” said Lynn. “It’s difficult for the patient and for the loved ones who wish they could honor the patient’s wishes. The palliative program nurse understood that and helped us all."

They chose Genesis Hospice and Bob was cared for at Morrison House, Genesis HealthCare System’s inpatient hospice facility for symptom management. 

Morrison House was close to home for the Hartsocks, comfortable and quiet. As nature lovers, Bob and Lynn were delighted his room had a big, beautiful picture window where they could watch the cardinals and blue jays flitting around the trees outside. 

During his stay, Bob received medication, and after years of pain, his family was relieved to see he was comfortable. “It was so nice to see him peaceful and happy,” said Lynn. Bob relaxed and slept. He held his family’s hands and would open his eyes from time to time to see his loved ones and gaze out the window. 

“He wasn’t alone,” said Lynn. “He knew we were there.” 

Lynn recommends palliative care and hospice services at Genesis. She found their suggestions and instructions helpful during the decision-making process.“We’re very fortunate to have a hospice like this,” said Lynn. “Everyone in the family felt comforted by everything.” 

The Hartsocks enjoy spending time together making crafts and selling them at craft fairs and art shows. They often donate some of their proceeds to causes that are important to them. Genesis Hospice was honored to accept a donation in Bob Hartsock‘s memory from his grandaughter (pictured above).

Supporting Health Care in Our Communities

The Genesis HealthCare Foundation is here to promote charitable support for Genesis HealthCare System.

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Morrison House

Providing care for over 30 years

Care for most hospice patients is provided in their homes. However, care is also available at Morrison House, a seven-bed inpatient facility in Zanesville. Morrison House is the only designated inpatient care available in the six counties Genesis serves.

The Genesis Hospice care team may recommend that your loved one have a short stay at Morrison House when symptoms require more assistance than can be provided at home or when the caregiver needs a break or respite. Our trained hospice providers visit Morrison House to review patients' symptoms and adjust the care plan to provide the best quality of care possible.

Morrison House garden

Take a virtual tour of Morrison House

When to stay at Morrison House

Morrison House is intended for a short-term stay with the focus of returning to the previous care setting when symptoms are controlled. Patients at Morrison House receive specialized care with all the comforts of home. Families are welcome to visit their loved one at Morrison House any time day or night.

Respite care is a level of care that is provided in Morrison House to provide relief for the caregiver or family. This care is for five days in a row, once a month. After five days, the patient returns to their home environment.

Home-like environment

Morrison House offers a comfortable, state of the art, home-like environment and is staffed around the clock with nurses and patient care technicians. Social workers and chaplains are also available as needed. Morrison House includes:
• A family kitchen
• A large family room for gatherings
• A reflection room for quiet moments
• Private patio gardens outside each patient room
Morrison House is a non-smoking facility.

Support options

We’re here to help each patient and their family live each day as they choose. Genesis Hospice provides a comprehensive plan of care that is based on patient/family goals, symptom management, spiritual and social well-being. This may include therapy or a form of alternative therapy. The primary focus is to provide comfort and alleviate pain or symptoms. Types of therapy can include:
• Physical
• Occupational
Alternative therapies include:
• Aromatherapy
• Pet therapy
• Music therapy
• Clown therapy
• Support group therapy

 

Patient referral

A doctor’s order is not needed to receive information about hospice. Family, friends, nurses, physicians, clergy… anyone can ask to talk with us in your home, at Morrison House, or a location of your choice on a date and time that best fits your schedule. We are available 24/7 to talk with you about hospice services and how our team can help.

 

Contact us today to get the quality, compassionate and comprehensive care you deserve.

Call us for more information about Morrison House 

Take a virtual tour of Morrison House

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Meet the Hospice Care Team

Meet the Hospice Care Team

The team of experts at Genesis Hospice Care work together to meet the needs of patients and families.

Social Workers

Social workers help meet the social and emotional needs of patients and families. They assist patients with end-of-life concerns while promoting patients' strengths and goals. Social workers serve as patient advocates, provide counseling, teach coping skills, complete advanced directives and assist patients and families with accessing community resources.

Chaplains

Our chaplains provide spiritual and emotional support to patients and their families. Whether you are affiliated with a particular faith tradition or not, our chaplains are available to help you explore feelings and questions that may arise as you deal with your illness and end-of-life journey.

Nursing Care Team

The Hospice Nursing Care team is comprised of competent and trained individuals. Many of our team members hold additional certifications in their profession. We are staffed with registered nurses, licensed practical nurses and patient care technicians providing a variety of services for hospice patients. Visits to provide nursing care are scheduled as determined by the nurse's assessment and the needs of the patient and family. The schedule may be changed as needed to provide the highest quality care. On-call nurses are available 24 hours a day, seven days a week for emergencies.

Bereavement Team

Our bereavement team helps individuals manage emotions associated with a significant loss -whether their loved one is a hospice patient or not. Services are free and can begin as early as admission to hospice (pre-bereavement) and continue after death. Services can include: support literature, follow up phone calls, individual and family counseling, support groups, memorial programs and a children’s summer camp. Please call for an appointment or additional information.

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